Contact Us

"Questions about your order or need help choosing a fragrance? Send us a message and we'll be happy to assist."

We'd love to hear from you!

Whether you have a question about a product, an order, shipping, or simply want help choosing the perfect scent, we're here to help.

At One Scent At A Time, we value every customer and strive to provide a friendly and responsive experience. Our team is committed to making sure your questions are answered and your shopping experience is enjoyable from start to finish.

Get In Touch

Use the contact form below or email us directly, and we'll get back to you as soon as possible.

Email: 

Common Questions

Before reaching out, you may find answers to your questions regarding:

Order status and tracking

Shipping information

Product recommendations

Returns and exchanges

Wholesale inquiries

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM

Response Time: We aim to respond to all inquiries within 24–48 business hours.

Thank you for choosing One Scent At A Time. We appreciate your support and look forward to helping you find your next favorite fragrance.

One Scent At A Time
Creating memorable moments, one scent at a time.